Angie Rivers logo: dark blue cacti and a desert sun above the Angie Rivers wordmark The Ralston Team logo: a stylized R in black and red with a four-pane window graphic My Home Group logo: the myhomegroup wordmark in silver and red with a red house icon

The FAQ

The questions people ask before they call.

These are the questions I hear most, answered straight. If yours is not here, ask me directly: no question is too basic, and no answer is ever canned.

I want to sell my house. What steps do I take?

Start with a free home valuation, which is a Comparative Market Analysis built from real sales of comparable homes in your neighborhood. Then we prepare the home, set the price from the data, launch with professional photos, manage showings and offers, and negotiate through to closing. The full sequence is on the selling guide.

See the full selling guide
How much is my house worth right now?

The number that matters is what comparable homes have actually sold for in the last three to six months, adjusted for your home's size, condition, and location, plus what it will realistically appraise for. That is exactly what my free CMA delivers, with the raw data you can look at yourself.

Request my free CMA
How does a real estate agent get paid?

The commission is agreed as part of the sale and paid at closing, and it is not an extra fee on top of the purchase for most buyers. Sellers pay it from sale proceeds; buyer's agents are compensated as part of the transaction. I explain every fee in writing before you sign anything.

Read the full explanation
How much down payment do I actually need?

For most Arizona buyers, 3% to 3.5% down is realistic on conventional and FHA loans, and eligible veterans can do 0% with a VA loan. Arizona also runs assistance programs that can cover part of the down payment for income-qualified buyers. We verify the current programs against your numbers before you commit.

Visit the first-time buyer hub
Do I need an agent when buying new construction?

Yes, and the timing matters. In most builder communities, you must be registered with your agent at your first visit, or the builder may not compensate your representation at all. Bring your agent to the first walk-in, and let them negotiate upgrades, fees, and contract terms on your behalf.

Why you need an agent for new builds
What happens after my offer is accepted?

The home goes into escrow. Then come the inspection, the appraisal, buyer financing, and a series of deadlines and documents. I coordinate every date, translate the paperwork, negotiate any repairs or credits, and keep the deal on track until you close.

Follow the buying guide
Should I sell my home without an agent?

You are allowed to, and a small number of sellers do it well. Most find that pricing without data, marketing without a platform, and negotiating without a buffer costs them more than the commission they saved. I will always give you a straight comparison instead of a sales pitch.

Read why the agent matters
What is a comparative market analysis (CMA)?

It is a research-based estimate of a home's value built from recent sales of comparable properties, with adjustments for differences in size, condition, and location. Sellers use it to price; buyers use it to decide what to offer. I prepare one for every client on every transaction.

How a CMA works
Do you work with military and veteran buyers?

Absolutely. I regularly work with VA buyers, including PCS moves, remote scouting, and offers built around report dates. Everything you need to know about VA loans and Arizona's veteran property tax exemptions is on the military and veterans page.

Visit the military & veterans page
What areas do you serve, and what price range?

I work across the greater Phoenix metro: Phoenix, Ahwatukee, South Mountain, Tempe, Chandler, Mesa, Scottsdale, Laveen, Avondale, Peoria, and Glendale. My clients typically buy and sell homes from about $270,000 to $1.75 million, at every level of that range.

Browse the neighborhood guides
I'm relocating from out of state. Where do I start?

Start with the tax and climate basics, then the neighborhood match, then an early pre-approval from a local lender. Out-of-state buyers can do most of the search remotely, and I handle video walk-throughs, school research, and timeline planning so the first in-person trip is mostly confirmations.

Read the relocation guide
How do I buy a house step by step?

The path looks long, but it is really six steps: get pre-approved so you know your number, define your wish list, shop with a strategy, write an offer backed by comparable sales, work through the inspection and appraisal, and close. I walk you through each stage before it starts, so you always know what comes next and why.

Follow the step-by-step buying guide
What can I afford, and how much do I need for a down payment?

Your comfortable monthly payment, not the lender's maximum, is the number that matters most. Down payments start at 3% on conventional loans, 3.5% on FHA, and 0% on VA and USDA loans for eligible buyers, and Arizona has assistance programs that can shrink the number even further. We put real numbers around all of it before you look at a single home.

Read the real down payment numbers
Do I really need a realtor?

You are legally allowed to buy without one, but an agent earns their cost in market knowledge, access to listings, deadline management, and negotiation. My clients routinely tell me the right agent saved them thousands and a lot of sleepless nights, and the buyer's side is typically paid out of the transaction, not out of your pocket.

Read do I really need an agent
How do I find a good realtor, and what are the red flags?

Ask how many homes they have closed, whether they will personally handle your file, and how they communicate. Red flags are vague answers, an agent who disappears after the offer, or pressure to skip the inspection. You should feel informed, never rushed.

Read why the right agent matters
How much are closing costs, and who pays them?

Closing costs usually run 2% to 5% of the purchase price and cover lender fees, title and escrow, recording fees, and prepaid taxes and insurance. Buyers pay them, but a seller contributing toward them is a common and completely normal part of the negotiation. I lay out every line item before you sign.

See the cost breakdown in the buying guide
Is now a good time to buy in the Phoenix area?

The honest answer depends on your timeline and your goals, not on headlines. Prices and rates move, but buying the right home for your life at terms that fit your budget is almost always better than waiting for a perfect moment that never shows up. Let's look at your numbers and the current market together.

Let's talk through your market
How do we negotiate the price and repairs after the inspection?

After the inspection you get a list of findings, and I help you separate the must-fix from the nice-to-have. I negotiate repairs or credits using comparable sales and real repair estimates, firmly but with respect, so the deal keeps moving instead of falling apart over one item.

See how negotiation works in the buying guide
What should I ask a realtor before hiring them?

Ask about their experience, their communication style, who exactly will handle your transaction, how they build an offer, and whether they can connect you with past clients as references. A great agent answers every question directly and never makes you feel like you are asking too much.

Read what past clients say about working with me

Still wondering about something?

Send me the question. You will get a real answer, usually the same day, with no obligation attached.

Ask me anything